MacKenzie Brown

Professional Summary

Reliable and motivated hair styling apprentice with hands-on experience in both front desk operations and salon services. Recognized for quickly mastering salon systems, adapting to new responsibilities, and developing strong foundational hairdressing skills. Known for a professional presence, warm client interactions, and a strong work ethic, with a collaborative approach and a clear commitment to growth within the hairstyling profession.

Experience

• Began in a Front Desk Support role and quickly became proficient with salon software, systems, and daily operations.
• Successfully transitioned into hairstyling, rapidly developing a strong foundation in core hairdressing skills.
• Known for a strong work ethic, reliability, and consistently completing tasks without needing direction.
• Recognized for a warm, professional demeanor that creates a positive experience for clients and team members.
• A collaborative team player who communicates openly and supports colleagues in both daily operations and team activities.
• Demonstrates initiative, adaptability, and a strong growth mindset by actively seeking feedback and learning opportunities.

• Created a welcoming first impression for guests in a high-volume restaurant environment.
• Managed reservations, waitlists, and seating flow to support efficient service.
• Communicated closely with serving and kitchen staff during peak hours.
• Handled guest concerns and special requests professionally and confidently.
• Maintained a clean, organized, and polished front-of-house area.
• Recognized for reliability, multitasking ability, and positive attitude.

Education

High School Diploma - June 2024

• Kelowna Christian School (Preschool - Grade 10)
• Kelowna Secondary School (Grades 10 - 12)

Skills