MacKenzie Brown
Professional Summary
Reliable and motivated hair styling apprentice with hands-on experience in both front desk operations and salon services. Recognized for quickly mastering salon systems, adapting to new responsibilities, and developing strong foundational hairdressing skills. Known for a professional presence, warm client interactions, and a strong work ethic, with a collaborative approach and a clear commitment to growth within the hairstyling profession.
Experience
Hair Style Apprentice/Stylist
Ford Salon - Kelowna, BC - 2025 - Present
- Began in a Front Desk Support role and quickly became proficient with salon software, systems, and daily operations.
- Successfully transitioned into hairstyling, rapidly developing a strong foundation in core hairdressing skills.
- Known for a strong work ethic, reliability, and consistently completing tasks without needing direction.
- Recognized for a warm, professional demeanor that creates a positive experience for clients and team members.
- A collaborative team player who communicates openly and supports colleagues in both daily operations and team activities.
- Demonstrates initiative, adaptability, and a strong growth mindset by actively seeking feedback and learning opportunities.
Lead Host
The Keg Steakhouse + Bar - Kelowna, BC - 2021 - 2025
- Created a welcoming first impression for guests in a high-volume restaurant environment.
- Managed reservations, waitlists, and seating flow to support efficient service.
- Communicated closely with serving and kitchen staff during peak hours.
- Handled guest concerns and special requests professionally and confidently.
- Maintained a clean, organized, and polished front-of-house area.
- Recognized for reliability, multitasking ability, and positive attitude.
Education
High School Diploma - June 2024
- Kelowna Christian School (Preschool - Grade 10)
- Kelowna Secondary School (Grades 10 - 12)
Skills
- Customer service & guest relations
- Clear communication
- Time management & punctuality
- POS & payment handling
- Phone & technology skills
- Team collaboration
Performance Review
Official annual performance review documenting professional conduct,
reliability, teamwork, and service standards.
Download Performance Review (PDF)